Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile application and services. By accessing or using our app, you agree to the terms of this Privacy Policy and consent to the collection and use of your information—specifically your location data—to provide transportation services. We are committed to ensuring that your privacy is protected and comply with the latest Google Play Developer policies for 2026.

Information We Collect

To provide a functional taxi-hailing service, we collect specific data points that are essential for connecting riders with drivers and ensuring trip safety.

  • Precise Location Data: We collect precise location data (GPS and network-based) to identify pickup points, calculate trip distances, and enable driver navigation.
  • Background Location: Our app collects location data to enable real-time trip tracking and safety features even when the app is closed or not in use, provided you have a live booking.
  • Personal & Financial Info: Name, email address, phone number, and payment details required to process ride transactions.
  • Device Identifiers: Information about your mobile device to prevent fraud and maintain app stability.

How We Use Your Information

The information we collect is used to facilitate the core functions of our transportation platform:

  • To match you with the nearest available driver.
  • To provide real-time ETAs and trip progress to both rider and driver.
  • To process secure payments and issue ride receipts.
  • To provide customer support and respond to safety incidents.

Sharing Your Information

We share your name and precise pickup/drop-off location with the **Driver** assigned to your trip. We do not sell your personal data to third parties. We use industry-standard encryption to ensure that any third-party service providers (such as payment gateways and map APIs) handle your data with strict confidentiality.

Data Retention and Deletion

In compliance with Google Play standards, we provide a transparent way to manage your data:

  • Account Deletion: You may request to delete your account and all associated data at any time via the "Settings" menu in the app.
  • Data Purge: Once a deletion request is made, your data will be permanently removed from our active servers within 30 days, except where retention is legally required.

Contact Us

If you have any questions about our privacy policy or how we handle your location data, please contact us. Our team is committed to ensuring your experience is safe, transparent, and satisfactory.

Let's Connect

Have questions? We're here to help you 24/7

Average response time: Under 5 minutes
Loading...